We value customer satisfaction above everything else! In the unlikely event that you are not completely satisfied with your purchase, feel free to contact our customer care team or drop us an email.
We accept returns or exchanges within 7 days of delivery.
COD orders: Approved returns will be issued as store credit, which can be used for future purchases on our website.
Prepaid orders: Approved returns will be refunded to the original payment method used at checkout within 10 business days.
Exchanges: Exchanges are available, and shipping charges will be applicable on exchanges.
Please ensure that the product is:
unused
unwashed
not unfolded
free from stains, perfume, makeup, or any damage
To initiate a return or exchange, please visit:
https://etiquetteapparel.com/apps/return_prime
and fill in the required details.
Once we receive and inspect your return, the approved refund will be processed as per the original payment method:
COD orders: store credit
Prepaid orders: refund to original payment method within 10 business days.
1. To help us cover the logistics and reverse pickup costs involved in processing returns, a nominal return shipping fee of INR 100/- will be applicable on all return requests.
2. We charge shipping incase of discounted/ sale product is exchanged.
3. If you have purchased two or multiple items from a offer price and choose to return either one of them or two, then the return amount credited would be as per the individual item price and not the offer price.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
