For shipping, we use reliable courier companies like Blue Dart and Dhelivery to ship the products which are fully insured. Usually, for COD orders, the courier will call you before delivery. If you are not available on delivery, you can call them back and arrange a new delivery or you can pick it up at their location.
We will not be responsible for any delay caused by any unforeseen delay by courier companies in delivering packages to the customer, or if the customer is unavailable at the time of delivery.
Shipping TAT - 3-7 Business Days
The shipping charges are given on our website and you can find an estimate of the total shipping charges after you have added an item to your cart.
ORDER ARRIVAL
At Etiquette, we make every possible effort to make sure you receive the ordered product at the earliest. Products are shipped from the warehouse typically within 3 to 5 days of the order being placed. If the product you order is not in our inventory and we need to ship it for you through our suppliers, it may take a day or two more to reach you. If the product is present in stock and we receive the order by Monday to Friday 10:30-6:30 PM IST Monday through Friday, we shall be shipping it on the same day. Kindly remember that the shipping days are only from Monday to Friday. So, if you place an order on a Saturday or a Sunday, it will not be shipped until Monday.
DAMAGED PRODUCT ON ARRIVAL
Please inspect the arrived order for any form of damage or mishandling before the delivery personnel departs. You are liable to follow the freight carrier’s policy regarding the handling of any damaged shipments. Most of our freight carriers will require your signature beside the damage notice, if any.
If any flaw in the product is discovered after the package has been opened by you, contact our Customer Service team at +91 84500 00585 and report the exact issue immediately along with the order ID (provided in the email notification sent by us). Necessary arrangements will be made to pick up the damaged goods and provide you with a replacement (subject to the terms and policies laid out by us).
